Workforce Readiness: Collaboration and Communication

The Workforce Readiness: Collaboration and Communication course covers the importance of communication and collaboration in today’s fast-paced, rapidly changing workplace.

Audience: The target audience for the Workforce Readiness: Collaboration and Communication course are individuals who are transitioning into a new career field after 10 or more years in another career, as well as individuals who are new or returning to the workforce.

The Workforce Readiness: Collaboration and Communication course will address the following primary course objectives:

• Describe the purposes and methods of communication for the workplace
• Analyze appropriate verbal workplace communication
• Analyze appropriate nonverbal workplace communication, including body language, facial expressions, emotions, and silence
• Explain appropriate written communication for the workplace
• Explain the elements of successful collaboration with teams in the workplace
• Understand what constitutes proper meeting etiquette for each type of meeting