
Workforce Education: eLearning Courses
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eLearning programs Accessible Anytime, Anywhere.

We offer leading workforce education and training programs to students, professionals, trade organizations and employers by providing best-in-class eLearning courses, externship opportunities and related support services.
Through engaging online eLearning programs coupled with one-on-one student support, both new students and seasoned professionals have the ability to complete comprehensive courses in high-demand disciplines and related certifications in every field. Our courses bring together insightful and compelling content presentations as well as constructive exercises and challenging knowledge checks to create an enriching, successful learning experience for students at all levels.
Click “See the Courses” in each section below to see our full list of courses.
My Ed Today Career Tracks offer students a chance to hone their skills in a variety of professions by taking a cross-discipline approach to learning. Today’s work environment requires professionals to master a variety of skills – some that are clearly applicable to that position and some that will help to enhance the efficacy and abilities of professionals across all fields. Career training and re-training requires a strategic approach to learning beyond a traditional degree program and My Ed Today Career Tracks offers our partners exactly this solution. See the Career Tracks…
Our Business Associate Program offers students a chance to hone their skills as business professionals and leading executives. Whether starting a company from scratch or building on existing management skills, My Ed Today offers Career Tracks that include all of the courses essential to any business leaders’ toolbox, tailored specifically to different job-types.
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Have you ever thought of starting your own business? Are you ready to stop working for someone else and start working for yourself? Entrepreneurs are the lifeblood of American business, turning great ideas and services into successful businesses every day. But starting a business and growing it to a successful enterprise requires more than just a good idea – owning your own business requires an adaptive, flexible, and well-rounded skill-set that will ensure you’re prepared to navigate through a multitude of business issues.
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Any successful business owner can tell you that accounting and finance are the most important functions of their entire organization. Proper accounting is essential to the effective functioning and success of any small business and the leadership teams in these companies depend entirely on their accounting staff to track and report the overall health of the company from day to day, quarter to quarter and year to year.
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One of the most important roles in any small business is the bookkeeper who collects and records all of the financial records and transactions for the company. Developing a system for tracking the financial activity for a company and ensuring that all of these transactions are recorded accurately and characterized correctly is imperative to the successful operation and management of any business.
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Have you been promoted recently? Do you have a group of direct reports from whom you’re hoping to extract the best performance possible? Leading a team of colleagues or managing your own staff requires a set of leadership skills that are often few and far between in today’s business culture. Understanding the personalities working for you and with you, while also maneuvering to get the most out of the different skill sets and personalities on your staff is essential to effective leadership and productive management.
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With more and more technology available, marketing and the theories behind it are changing every day. No longer is it enough to just understand the fundamentals of marketing strategy. Rather, it is imperative that marketing professionals are able to navigate the changing winds of online marketing, take stock of traditional product placement and analyze and interpret the reporting figures that should determine the best, most effective allocation of funds.
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No business can survive without sales – and all businesses go to great lengths to find a sales manager who understands not only how to sell, but also how to get the most out of a sales team, cultivate the skills of team members and develop the sales division to drive revenue. Moreover, individual sales associates must have the self-direction and motivation to manage themselves, drive their work and excel in their position.
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Formerly known as Personnel, Human Resources (HR) departments are fast-becoming a significant player in organizations across the country. Previously, these divisions handled mainly administrative functions like managing employee benefits, recruiting, interviewing and hiring new staff as directed by management. Today’s HR professionals, on the other hand, are increasingly involved in company initiatives and strategic planning. With this evolving role, HR departments are now able to offers unprecedented opportunities for those entering the field.
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Steering a large project toward successful completion can be extremely challenging but also incredibly rewarding. More than that, however, juggling multiple projects at once can be incredibly overwhelming without the tools to organize your time. Valuable programs like the Certified Associate in Project Management (CAPM) from the Project Management Institute (PMI) offered by My Ed Today ensure students understand the fundamentals of Project Management.
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Guiding a team toward successful project completion can be extremely taxing but also incredibly gratifying for supervisors and managers. More than that, however, juggling multiple projects at once, managing multiple staff and dealing with the individual and collective personalities on the project can be incredibly overwhelming without a fundamental understanding of how to get the most out of your team and really get things done.
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Taking on a reorganization or optimization project for any size organization is a significant undertaking. To ensure success on these efforts, many professionals employ Six Sigma principles aimed at reducing variations that can result in significant cost savings for any organization.
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Taking on a reorganization or optimization project for any size organization is a significant undertaking. To ensure success on these efforts, many professionals employ Six Sigma principles aimed at reducing variations that can result in significant cost savings for any organization. Understanding these principles and putting them to work in practice, however, are 2 different things and requires a host of complementary skills to enhance these efforts and ensure a successful outcome.
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Professional web developers work to build and maintain high-end websites for a multitude of clients. Specialists who work in this field aren’t just webmasters, but rather have the technical capability to write custom scripts that will accommodate clients’ needs. Web developers require professional training and experience working in different programming codes, and scripting languages.
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High-performance buildings and new green construction are fast-becoming the standard in architecture and commercial construction – and for good reason: the amount of energy these buildings can save, the sustainable materials with which they’re put together and the quality of life they’re meant to improve is all aimed at reducing the carbon footprint of the nation’s building stock while increasing the overall health and safety of its occupants. Green building systems like the US Green Building Council’s (USGBC) Leadership in Energy and Environmental Design (LEED) program encourage owners and builders to incorporate sustainability principles into their design and retrofit efforts to reduce waste and even reduce costs.
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The American criminal justice system is one of the most unique and robust legal frameworks in the world. Facing a host of issues from overwhelming corrections populations to evolving search and seizure methods within the confines of the Fourth Amendment, professionals working in the Criminal Justice system require a comprehensive understanding of the various issues facing all of the players in the legal system on the criminal side as well as the societal and utilitarian principles affected by these decisions every day. Beyond that, the amount of technology changes for law enforcement and other security and investigative agencies requires a broad understanding of the criminal justice system overall.
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Criminal Investigation is more and more being driven by advances in technology, provided the search and seizure techniques and investigative efforts remain within the confines of the Fourth Amendment. Still, as more and more technology is incorporated into criminal investigation efforts, technicians and investigation professionals who understand the nature of these efforts alongside the legal considerations and ramifications are in great demand by law offices, corrections agencies, companies that supply these organizations and beyond.
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Law Enforcement Professionals operate every day inside an ever-evolving world of crime and violence. Facing an array of issues from localized criminal activity to emergency and public health issues that constitute a national or international threat can come up at a moment’s notice, Law Enforcement Professionals are on the front lines of defense for our communities. To this end, all professionals involved in law enforcement from must have an array of applicable skills from combating and preventing crime in the first place, to solving crimes through strategic interviewing and interrogation of involved individuals and proper, legal criminal procedures necessary for the success of the legal system as well.
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The US Criminal Justice system is a complex web of interconnected authorities, facilities, issues and concerns. One of the most important facets of criminal justice is the Corrections System that houses, monitors and reintegrates individuals – adults and juveniles – under supervision of the law. The criminal laws and penal system that determine corrections requirements, the various stresses on the largest corrections system in the world here in the US as well as the various issues, concerns and considerations for rehabilitating and reintegrating individuals back into society require a fundamental understanding of the entire system in order to successfully take on the roles and responsibilities of professionals working in the Corrections system.
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In any law firm or small practice, Paralegals are often the lifeblood of the organization. The everyday practice of law requires a significant amount of work from filing procedural motions and advising clients to the in-depth legal research and writing necessary for trial or appellate practice. Attorneys have a tremendous workload and rely on capable paralegals for incredibly important research, writing and filing requirements. To the untrained professional, the law unveils a vast amount of complexity and nuance that can be as much overwhelming as it is fascinating.
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Given the ever-increasing pace of business, large law firms and small practices depend heavily on their support staff and resources to ensure they’re delivering the highest quality work-product to their clients. Today’s legal research, writing and filing takes advantage of a multitude of different technologies, web interfaces and other tools that speed up their traditional processes making it imperative for all support staff to be well-versed in these areas. With a focus on those substantive areas most common to general practices and a concentration on civil litigation procedure, this strategic set of courses also includes a look at law office technology and standard legal research and writing procedures.
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Medical auditing is a critical element to ensure physicians’ practices are not only in compliance with applicable regulatory standards, but also ensures these practices are profitable in the short and long term. Federal Medicare and Medicaid regulations will begin to tighten after the passage and implementation of provisions from the Patient Protection and Affordable Care Act of 2010.
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Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Access Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice.
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Business & Management Courses
Our Business & Management eLearning courses and certification programs offer students a chance to hone their skills as business professionals and leading executives. Whether starting a company from scratch or building on existing management skills, all of these courses are essential to any business leaders’ toolbox. With introductory classes tailored for Business novices alongside seminars and classes designed for seasoned Business Professionals, our classes range from business communications and technical writing, project management and supervision all the way through strategic time management and leadership training. Browse our extensive catalog below to see how our Business & Management courses can work for you! See the Courses…
The Introduction to Business course provides an introduction to the basic concepts and principles of starting and operating a business from the proper formation mechanisms and structures to effective management, operation and financial reporting. Students will be introduced to basic business accounting functions, financial statements, marketing, ethics and social responsibility. Overall, the Introduction to Business course offers students an overview of business in an increasingly global society, serving as an introduction to basic terminology, concepts, environments, systems, strategies, and current issues they’ll encounter in a typical business setting.
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Designed for students interested in pursuing further business studies or degrees as well as those individuals currently in management and/or seeking further promotion, the Principles of Management course is a must for everyone who wishes to lead business effectively and succeed in a management position. Effective managers have unique skill sets that promote collaborative, orderly and productive work environments from which everyone can benefit.
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The Association of Professionals in Business Management (APBM) is a not-for-profit and a higher-education organization (APBM, NFP) sponsoring and offering professional credentials in the business management field. One of these credentials is Certified Associate Business Manager (CABM). The mission and vision for the APBM’s credentials is to bring professionalism to business management using a Common Body of Knowledge for Business.
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The Communications Skills for Managers course provides students with an overview of effective methods of communication for managers. Students will gain a working knowledge of the difference between hearing and listening, and will apply strategies for improving listening, speaking, and writing skills.
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The Effective Business Writing Skills for Managers course provides students with an overview of sound business writing skills. It introduces the student to the process of business writing, including prewriting strategies, organizational methods, and revision techniques. Students will also examine different types of business writing, such as memos, emails, formal letters, and presentations.
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The Effective Time Management course provides students with an overview of time management skills, concepts, and techniques. Students will learn strategies for maximizing personal effectiveness, including organization, delegation, and the proper use of technology.
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The First Line Supervision and Leadership course provides students with an overview of general supervision concepts and methodologies. It helps the students understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. Students will examine the role of a supervisor and the qualities of an effective leader and then develop strategies for effective communication, management, and training.
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The How to Manage Conflict in an Organization course provides students with an overview of effective ways to manage conflict in the workplace. Students will learn to identify a range of types of conflict, as well as techniques for eliminating each type of conflict. They will examine a variety of methods for conflict resolution and identify differences between interpersonal and structural conflicts in the workplace.
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The Interpersonal Communication Skills course provides students with an overview of the principle areas of Interpersonal Communication. This course will introduce the participant to the importance of effective interpersonal communication in the workplace as they examine the key skills and methods related to workplace communication, and learn how to develop and apply those skills. Participants will also learn how to successfully present ideas and information as well as listen to others’ ideas to solve problems.
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The Introduction to Business Information Systems examines the intricacies and uses of information technology from a business enterprise perspective. Students will explore the individual components and of business information technology systems, their interconnectivity as well as the development of such components based on particular business types. Students will understand how various information systems are useful to enhance productivity and facilitate management practices.
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Successful sales require sound marketing strategy to effectively explain the benefits of your product or service to exactly the customers who will keep your business going for years to come. The Principles of Marketing course outlines for students current theories of marketing, their effective application and concepts important to marketing goods and services, identifying and further defining target customers, targeting those customers and really reaching them through your messaging from both a domestic and global perspective.
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This Business Law course is designed to introduce students to all of these concepts from their roots in common law through to elements of American and international law that make up this area of robust jurisprudence. Businesses operate every day under accepted theories of contract and tort law, promoting equitable transactions and ensuring corporate responsibility that advances accepted notions of good business practices. Corporations are also subject to various statutory frameworks that dictate the treatment and conditions of employees, ensure environmental protection and protect consumers from powerful organizations when necessary.
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This course applies math fundamentals to business applications. Topics include a basic math review, business statistics, profit calculations, payroll, banking, interest calculations, insurance, taxes, and other business topics.
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The Introduction to Finance course presents students with the frameworks and tools used to measure value – both in terms of corporate and personal assets. Students will gain a fundamental understanding of the principles of valuation, the concepts of time value of money and risk as well as the major determinants of value creation. Taking students through both theoretical and real-world examples to demonstrate the valuation of assets, this course will help students in various decision-making processes not only in business, but in personal finance as well.
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The Human Resources Management course introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This course will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedure as well as how their individual role will include HR-related activities, whether officially part of an HR department or not.
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This course in Entrepreneurship focuses on conceiving and recognizing a business opportunity and developing that opportunity into a successful venture, whether an independent company or a new division of the company you already work for. Starting a successful venture from scratch requires navigating through a number of challenges whether legal or economic considerations and also requires the mastery of certain controlling functions independent of a great idea. Whether faced with accounting, finance, marketing, or management issues, successful entrepreneurs have the initiative and drive to take on all of these unique challenges and get their product or service to market.
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As the building industry moves toward more sustainable concepts, architects, contractors, builders and other construction professionals will require education and certification in these growing fields. To meet the demands of employers in the fast-evolving fields of green building, alternative energy and sustainable design, we offer courses and certification from the leading standard-setting institutions in these fields including the US Green Building Council. These innovative eLearning programs include training and certification prep courses in the USGBC’s Leadership in Energy and Environmental Design (LEED) as well as multiple courses for both novices and professionals geared toward implementing sustainable goals for facilities serving particular industries. See the Courses…
The LEED Green Associate (GA) credential is the first step toward entering the growing field of green building and essential to anyone involved in the building process to ensure the USGBC standards are met and maintained. LEED GA credentials ensure green building professionals are familiar with the LEED credit rating system including the extensive application process and required stakeholder involvement for success. Implementing LEED standards involves proper water management, employing sustainable building systems and materials, understanding energy impacts and reducing overall footprints.
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The LEED Green Associate (GA) credential is the first step toward entering the growing field of green building and essential to anyone involved in the building process to ensure the USGBC standards are met and maintained. LEED GA credentials ensure green building professionals are familiar with the LEED credit rating system including the extensive application process and required stakeholder involvement for success. Implementing LEED standards involves proper water management, employing sustainable building systems and materials, understanding energy impacts and reducing overall footprints.
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The LEED 210: Green Building Core Concepts and Strategies for Facilities Management course examines the intent and environmental, social, and economic impact of the green building core concepts that are fundamental to the LEED (Leadership in Energy and Environmental Design) green building rating system. This course will review green building issues and core concepts of the LEED framework unique to facilities management settings, as well as the key roles supporting sustainability in these settings.
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The LEED 210: Green Building Core Concepts and Strategies for Healthcare course introduces students to green design and operations concepts that are fundamental to LEED, and relates these concepts to the Healthcare industry. Students will investigate concepts such as LEED corporate social responsibility, integrated project team(s), environment, social and economic impact of sustainability strategies and actions, and green building issues unique to the healthcare industry.
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The LEED 210: Green Building Core Concepts and Strategies for Services and Hospitality course examines the intent and environmental, social, and economic impact of the green building core concepts that are fundamental to the LEED (Leadership in Energy and Environmental Design) green building rating system. This course will review green building issues and core concepts of the LEED framework unique to the services and hospitality industry, as well as the key roles supporting sustainability in these settings.
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IT, Software & Web Development
The Information Technology and Web Development fields are not only growing, but changing every day. In order to be successful in this field and keep up with ever-evolving technology, students require a solid foundation in the essential skills and knowledge that cross all of these sectors. To meet the demands of employers in these fast-evolving fields, we offer courses that will ensure students have the fundamental IT skills they’ll need from day one. Recognizing the need for updated training available to existing professionals in these fields as well. We offer the latest training and certification courses in programming, web development, CompTIA and more! See the Courses…
The CompTIA A+ course provides students with the basic knowledge and skills necessary for a career in PC support. The course is designed to fully prepare students to sit for and pass the CompTIA A+ 220-801 and 220-802 certification exams. The exam covers a broad range of hardware and software technologies that is not tied to any specific vendor products. Examinees must successfully complete 2 parts for the exam – Essentials and Practical Applications modules. Provided both modules are passed within a 90 day period, successful candidates will receive CompTIA A+ Certification.
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The CompTIA Network+ course provides students with the basic knowledge and skills necessary to become an IT network practitioner. This course is designed to fully prepare students to sit for and pass the CompTIA Network+ Certification exam. Students will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate, and configure basic network infrastructure as well as describe networking technologies, understand basic design principles, adhere to wiring standards, and use testing tools. This course offers a technical prerequisite option for IT technicians seeking to join the Apple Consultants Network and is recognized by various federal and state government agencies.
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Computer Technology Industry Association (CompTIA) S+ training designates knowledgeable professionals in the field of IT security. As an international, vendor-neutral credential, CompTIA S+ certification ensures successful students gain competency in network security, compliance and operational security, common/possible threats and vulnerabilities, application, data and host security, access control and identity management as well as cryptography.
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The Mobile Applications: Android course provides you with the knowledge and skills necessary to develop Android mobile applications for the commercial market. You will learn to build robust, commercial-grade Android applications, and will gain an understanding of how to extend application functionality. The course will also cover the steps to finalize applications for external release.
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The Mobile Applications: HTML5 course provides you with an introduction to HTML5 technology. You will learn about basic HTML, CSS, and JavaScript and will be introduced to the more complicated new features of HTML5. You will receive hands-on experience building web pages and mobile applications using HTML5.
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Interested in creating applications for iPhones and other Apple devices? This course shows you how it’s done from application architecture and interface through to various design and navigation considerations. This hands-on course on the Apple Mac OS X platform running iOS 4 x with device simulators. Students will be shown base-level devices to understand the attributes of various applications and be introduced to different types of applications, their uses and their benefits.
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Search Engine Optimization (SEO) is the process of ensuring a website can be found in search engines using “free,” “natural,” “organic,” or “editorial” language relevant to what the site is offering. Search engines like Google, Bing an Yahoo provide search results to individuals ranked by what the search engine considers most authoritative or relevant to the users’ search.
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This course will help you to understand the basic uses for MS Word and unlock its potential for all of your word processing needs. Specifically, students will walk you through the ins and outs of formatting text, editing, setting different paragraphs and introducing different styles and graphics to create the most professional-looking documents and presentations.
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The MS Excel course will introduce students to the ease and functionality of Excel spreadsheets to store, manipulate, analyze and visualize data in a variety of ways. Students will learn the benefits of working with MS Excel, how to create and format Excel worksheets and how to navigate through MS Excel, customize the toolbar to suit their needs, create basic worksheets by entering text, create basic formulas using MS Excel functions, and apply certain formatting functions for creating professional-looking spreadsheets.
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Microsoft PowerPoint offers the capability to create professional presentations and slideshows for any project that will effectively convey your thoughts through a variety of methods including graphics, charts, animations, Smart Art and other techniques. PowerPoint is used in both academic and professional settings regularly and anyone can benefit from basic skill development for this program.
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Microsoft Access provides a user-friendly and efficient way to create extensive databases, queries and tables. Students will explore the benefits and uses of databases of this sort for the easy manipulation and collection of data through forms and tables, creating templates for data entry that will useful for maintaining large volumes of records.
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The Microsoft Office suite of applications is one of the most widely used pieces of software in the world. Whether used for professional, academic or home purposes, every entity utilizes some part of the Microsoft Office suite, whether for Apple or PC. The Microsoft Office course introduces students to the standard business applications that most professional and academic entities use.
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Microsoft Outlook allows users to easily work through their day. Students will learn to create and respond to e-mail, add multiple recipients, and format e-mails. Students will also learn to attach files and other items to their e-mails so that recipients can open and view different documents and files that the user wishes to share. Additionally, students will learn how to maintain their calendar, schedule meetings with other users, and keep track of coworkers’ calendars as well.
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Quickbooks is one of the most popular small-business accounting programs available, offering an intuitive, user-friendly program for small business owners and individuals to quickly and efficiently keep track of even the most complex corporate financial and accounting details. Quickbooks functions allow users to maintain general ledgers, write checks, and make deposits, keeping track of multiple accounts within the same company file.
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Whether seeking a deeper knowledge of unfamiliar subject areas or looking to gain a comprehensive understanding of particular subjects, these courses cover everything from basic accounting principles to American history, Biology and college-level Algebra. With these courses, students can gain the foundational knowledge to satisfy simple curiosity or be introduced to a brand new field. We believe education is a lifelong endeavor, and our Academic courses offer an extensive catalog aimed at academic enrichment for all students. These comprehensive courses offer a sophisticated look at each fascinating subject in a self-paced, student directed format that is convenient and accessible to any student, any time! See the Courses…
Accounting principles are no longer just for bookkeepers, traditional accountants and tax experts. Indeed, accounting is one subject that crosses every industry and touches multiple roles within them. Whether already successful in business or looking to enter the field, this class is a fantastic way to expand your skill set and ensure you’re ready for the next promotion.
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Accounting principles are no longer just for bookkeepers, traditional accountants and tax experts. Indeed, accounting is one subject that crosses every industry and touches multiple roles within them. Whether already successful in business or looking to enter the field, this class in combination with Accounting I is a fantastic way to expand your skill set and ensure you’re ready for the next promotion.
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We can all think of ways that basic math – addition, subtraction, multiplication, etc. – are useful in daily life. Despite the combination of letters and numbers, parentheses and exponents, algebra has just as much use as these basic functions not only in daily life, but in every job function as well. College-level algebra is another fundamental skill individuals require for success regardless of the industry they enter, particularly in pursuing careers in Business or Computer Science.
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Increasingly, the ability to analyze and interpret data is more and more valued in this data- and information-driven world. At the root of this analysis lies the basic principles of statistics. Interpreting data for business – no matter what sector it is – is imperative to making informed decisions. And with information and data so much more widely available than ever before, there’s no excuse not to use this information to make sound business decisions every day.
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Introduction to Economics present basic concepts necessary to an informed understanding of the economy. Starting with individual consumer behavior and corporate actions, the course moves on to explain both micro- and macroeconomics and the interplay between these 2 perspectives in terms of output, unemployment, inflation, productivity and growth. The effects at the micro level are different to those at the macro level, but sometimes they can also run in parallel and students will study the different ways in which all aspects of the economy are affected.
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This comprehensive course in Macroeconomics offers students the chance to understand economics from the broadest view possible. Students will learn how local, regional and even global economies work as an entire system and affect each other in countless ways. Particularly in this increasingly global world, a fundamental understanding of macroeconomics provides an imperative foundation from which business professionals, government officials and countless others make important decisions every day.
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Building on the foundations developed in Macroeconomics, this course in Microeconomics offers students a more in-depth look at various markets and how consumers interact. Students will begin to understand how even the concepts studied at the macro level are applicable on the smallest of scales as certain economic principles are just that concrete.
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No matter what industry you look at, individuals and their work product are part of a broad network of individuals arranged in a way that is meant to maximize productivity and decrease redundancy. In order to help move an organization forward, an individuals’ communication and behavior is an important element in the success or failure or any organization. This course addresses exactly this concept of Organizational Behavior that dictates how a company functions on a daily basis.
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Environmental Science involves the interdisciplinary approach to our world in terms of the history of environmental concerns, biomes, species interaction with each other and their environment, air, water, soil and biological resources, population dynamics, toxicology, energy sources, land use management and other related topics.
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Ever wonder why certain things are funny, some things make you sad, why you fall in love or just the reason why people say and do sometimes inexplicable things? The study of Psychology offers students a comprehensive look inside human thought and behavior. The Introduction to Psychology course takes students through the basic concepts, theories, research methods, and contributions to the understanding of human behavior taking students through the various complexities of human development, the motivations for our thoughts, feelings and behavior as well as the role of sexuality, gender, heredity and genetics as applied to human behavior overall.
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The Human Resources Management course introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This course will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedure as well as how their individual role will include HR-related activities, whether officially part of an HR department or not.
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Management and leadership are an essential part of any organization’s successful operation. Every organization requires capable supervisors to motivate employees, maintain or increase productivity and advance the overall goals of the organization.
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The Study of Sociology allows us to understand the structure and dynamics of our society and other societies the intricate connection to human behavior within it and the individual life changes that affect it. Sociology examines the way in which humans interact with each other, whether as individuals, groups, organizations, communities, or various social and economic classifications.
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Simply put, Biology is the study of life – from the smallest of organisms no larger than single cells to the most complex plants and animals that make up the world we live in. Students completing this course will gain a fundamental understanding of the biological principles and the properties of life, considering the structure and function of plants and animals, their relationship to various organisms, to each other and the environment they inhabit.
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This course provides an overview of the anatomical structures and physiology of the human body. Each body system is discussed in terms of the major anatomical structures and functions including how each system participates in homeostasis of the body.
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English Composition I offers students the opportunity to gain the rhetorical foundations that prepare them for the demands of academic and professional writing. In this course, students will learn and practice the strategies and processes essential to successful writing.
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As a continuation from English Composition I, the English Composition II course focuses on the analysis, synthesis and drawing of conclusions from research and study into external sources.
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Critical Thinking and the ability to employ and apply sound, logical reasoning to a problem is essential to success on any project in any field. This Critical Thinking courses focuses primarily on arguments, their nature, their use and importance.
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This course provides students with the information and skills they need to succeed in their studies, including setting academic goals, managing time and financial resources to meet those goals, and developing an awareness of how they learn. Students also build thinking, listening, reading, study skills, note-taking, test-taking, and information literacy skills.
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The United States government offers a case study in revolution, emerging democracy, global politics, civil rights, capitalism and civics. This course introduces students to the fundamentals of American government and politics focusing on the historical evolution of government and policies, the major institutions, and the major processes.
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American History offers one of the most unique and interesting portraits of a successful nation built from the humblest of beginnings. The first of two essential parts, American History I explores the evolution of the United States from native American origins and eventual colonial beginnings through to the end of the Civil War and Reconstruction, one of the most significant turning points in American History. Beginning with the conquering efforts of the Spanish, British and French, this course offers students an in-depth look at how the early settlers shaped the nation that exists today.
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Building on the foundations explored in American History I, this continuation of the study of American History is another essential piece of general education. American History II takes students through the major political, economic, social and cultural events that took place in the United States after Reconstruction, beginning in 1877, that shape the American landscape even today.
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Project Management & Quality Assurance Courses
With courses to prepare students to sit for both Project Management Institute and American Association for Quality exams, we provide students the best way to get a leg up in today’s highly competitive job market. It’s imperative that students have the skills necessary to start their jobs on day one and these courses alongside the nationally-recognized certifications will signal to employers that you’re the best candidate for the job. These valuable skill sets and certifications ensure job-seekers have the expertise necessary to implement cost-saving, waste-reducing strategies in their current position or for their next employer. More and more, students seeking employment in a variety of fields – from healthcare, to business, to IT professions – require a fundamental understanding of project management from inception to execution. Without question, Lean Enterprise and Six Sigma techniques are in high-demand from employers and will ensure your workforce gains a competitive edge. Browse our extensive catalog below to see how these Project Management and Quality courses can work for you! See the Courses…
The Certified Associate in Project Management course will assist in preparing students for the Certified Associate in Project Management (CAPM®) exam. Students will learn the terminology, tools, and techniques that are required to take a project all the way from the initiating process through to the planning, executing, controlling and, finally, closing stages. In addition to providing students with an overview of key concepts outlined in the Project Management Institute’s (PMI) A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK), this course includes exercises intended to build confidence and raise the students’ chances of passing the CAPM® Exam.
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Project Management Professional (PMP®) training and certification prepares participants to earn the most important industry-recognized credentials for project managers. The PMP® credential demonstrates to prospective and current employers that individuals have the experience, education and competency to successfully lead and direct projects in accordance with accepted best practices.
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Managing Multiple Projects is one of the most pressing challenges in today’s workplace. Keeping all of them going at once and completing them successfully both on time and on budget requires great skill and discipline. For any employee, these skills can be of tremendous value to ensure you’re making the most of your time and working through these projects like a true professional. The Managing Multiple Projects course helps participants to achieve positive results on all of their projects by applying tools and techniques that ensure all of these projects succeed. Participants will gain insight into various multitasking strategies, planning and scheduling multiple projects at once, analyzing and evaluating schedules, prioritizing project work, and effective task delegation alongside specific strategies for monitoring and controlling multiple projects.
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The Project Management Essentials course provides students with an overview of the principle areas of project management. The course will introduce students to the advantages and disadvantages of different organizational structures, as well as the phases of an effective project management system. Students will examine the key skills of a project manager, and learn how to develop and apply those skills for project success. Students will also learn how to create a project schedule, resource plan, and budget, and how to monitor and evaluate a project to manage time, cost, scope, and resources.
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As Project Risk and Cost Analysis is one of the most important functions of any project manager, this course is ideal for any professionals looking to ensure they do the most comprehensive analysis for their assigned projects. Professionals in all industries can benefit tremendously from this course and should include this course in any learning path toward project management certification.
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The Practical Problem-Solving Skills in the Workplace course provides students with an overview of problem-solving techniques used in the professional environment. Students will review methods for gathering information to identify problems and learn to generate practical solutions. Students will also learn how they can adapt and apply techniques from this course to become practical problem solvers in the workplace.
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The Effective Time Management course provides students with an overview of time management skills, concepts, and techniques. Students will learn strategies for maximizing personal effectiveness, including organization, delegation, and the proper use of technology. The course encourages the student to identify time challenges and set goals for prioritizing and planning in order to more effectively use his or her time. Students will also learn to identify signs of stress, and how to alleviate common stressors through effective time management.
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The Six Sigma Green Belt course presents an overview of the key concepts for the Six Sigma Green Belt Certification exam. Students will explore processes and team management, operational metrics, and key tools and techniques to achieve process excellence. This course will also prepare an individual to sit for the Six Sigma Green Belt Certification exam offered by the American Association for Quality.
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The Six Sigma Black Belt course presents an overview of the key concepts for the Six Sigma Black Belt Certification exam. Students will explore processes and team management, operational metrics, and key tools and techniques to achieve process excellence. This course will also prepare an individual to sit for the Six Sigma Black Belt Certification exam offered by the American Association for Quality.
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Lean Enterprise concepts focus on removing waste and increasing speed in order to affect the bottom line. To achieve these goals, participants will learn how to remove non-value added process steps, fix the connections between steps and really put the focus back on the customer. Creating improvements across businesses from top to bottom, this course is ideal for individuals responsible for managing or participating in performance improvement activities particularly in the following industries: Electronics, Healthcare, IT, Biotechnology, Manufacturing, Food and Beverage, Energy, Education, Government, Law Enforcement, and Telecommunications.
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Criminal Justice & Law eLearning Courses
Whether seeking a deeper knowledge of unfamiliar subject areas or looking to gain a comprehensive understanding of particular subjects, our catalog of Criminal Justice and Law courses will ensure students are prepared to take on a career in law enforcement, begin a paralegal program or get a better understanding of contracts and business law for a small business owner. These courses take an in-depth look at the American criminal justice systems alongside corrections, juvenile justice and law enforcement. Courses in contracts, torts, real estate and more offer future paralegals or pre-law students a tremendous foundation to begin their career. These convenient, self-paced courses also offer a great solution small business owners where these complex topics can be most applicable. See the Courses…
If you’re considering a career in Criminal Justice, this introductory course is the best place to start! The Introduction to Criminal Justice course explores the intricacies of the American Criminal Justice system – past, present and future. Within the confines of the Constitution, this explores the criminal justice system as it is developed by state criminal codes and served by so many levels of personnel from police officers on the street to the attorneys, judges and investigators that comprise its inner-workings.
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With the onset of terrorism and heightened threats both at home and abroad, Homeland Security is a growing, increasingly complex field within the Criminal Justice field. This class is designed to prepare successful students to work in various Homeland Security agencies at a local, state or federal level.
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Individuals have been victimized by crime and other violent incidents for centuries, yet the study of crime victims is only in its infancy by comparison. This comprehensive course in the study of victims of crime, Victimology, covers contemporary developments in the field of victimology, its conceptual boundaries, basic concepts and literature as well as the various subfields that make up this subject within criminology and criminal justice.
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Considering a career in law enforcement? Interested in the criminal justice system as a whole? This course offers students a window into the fascinating and difficult work of policing American cities from street to street. To give students the most in-depth look at policing possible, this course examines the history, structure, actions and strategies of American police.
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The requirements of all elements of law enforcement grow more and more technical every day. With new techniques developing all the time that include more sophisticated analysis, problem solving and advanced technology applications alongside in-depth community relations, police techniques are more complex than ever before.
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The Introduction to Corrections course is aimed at students seeking entry-level positions in a corrections facility or those looking to advance their current career in this field. This course will ensure students have the opportunity to gain the necessary skills and expertise to excel in this rapidly growing and increasingly complex industry.
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This course focuses on adult and juvenile probation, parole, and related institutions. Understanding the probation and parole procedures designed to mitigate the effects of past mistakes made by parolees and analyzing the role of rehabilitation in probation and parole, students will have the opportunity to learn as much as possible about this division of the criminal justice system.
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This course teaches students the fundamentals of criminal investigation by examining the processes involved in identifying and arresting criminal suspects, identifying the types of crimes and offenses, and preparing for court. Students will be introduced to the various techniques for interviewing witnesses, suspects and other stakeholders as well as the components of successful investigations.
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The Criminology course explores the different causes of criminal behavior as it is used to study and solve certain crimes. Students will be introduced to the study of crime and criminal behavior as well as to theories of crime causation.
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At the center of the American criminal justice system lies the criminal court system that serves to ensure our community and our society remain protected from both criminals and the law itself. With its unique procedures and processes, the American criminal courts are designed to ensure we have a fair and balanced system for criminal prosecution that focuses primarily on the rights of the accused.
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This course in Criminal Law focuses on how we as a society control unwanted behavior through the application of criminal laws. Primarily centered on substantive criminal law, students will explore the history of criminal laws that have led to today’s modern criminal codes, the philosophy and logic behind them as well as the methodology for proving guilt.
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Criminal procedure encompasses the actions or inactions taken by law enforcement, the legal system and the penal system throughout the investigation and adjudication of a crime. Focusing primarily on the protections of the accused as dictated by the Fourth, Fifth and Sixth Amendment to the US Constitution, this course covers the various ways in which the US criminal adjudication system defines the roles of police, prosecutors, grand juries, defendants and victims.
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Ethical considerations pose constant questions for criminal justice professionals, judges, elected officials and society as a whole. As a measure of our progress, ideals and principles as a society, the criminal justice system is one of the most important elements of any civilization. It is in that light that the Criminal Justice Ethics course addresses the various dynamics of ethical behavior, ethical application of the laws and ethical incarceration guidelines including capital punishment and controversial federal sentencing guidelines.
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Ensuring students are properly prepared to enter the workforce and meet employers’ expectations, it is imperative that job-seekers have a mastery of basic workforce readiness skills. Recognizing this need, we have brought together a set of courses that will ensure our students have a fundamental understanding of workplace expectations with well-developed skills in problem-solving, communication and professionalism that will contribute to individual development and career success for years to come. See the Courses…
The Workforce Readiness: Collaboration and Communication course covers the importance of communication and collaboration in today’s fast-paced, rapidly changing workplace.
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The Workforce Readiness: Creativity and Innovation course covers how to apply creativity skills and innovative thinking in order to stand out in today’s fast-paced, rapidly changing workplace.
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The Workforce Readiness: Critical Thinking and Problem Solving course covers how to apply critical thinking and problem solving skills to today’s competitive and rapidly changing workplace.
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The Workforce Readiness: Financial Literacy course provides an overview of the principal elements of financial literacy, crucial for new workers entering today’s competitive and rapidly changing workplace.
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The Workforce Readiness: Flexibility and Adaptability course provides students with an overview of the principal areas of flexibility and adaptability that are crucial to remaining competitive in today’s rapidly changing workplace.
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The Workforce Readiness: Initiative and Self-Direction course provides students with an overview of the principal areas of initiative and self-direction that are crucial for new workers entering today’s competitive, rapidly changing workplace and individuals who want to transition to a new career.
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The Workforce Readiness: Leadership and Responsibility course covers the importance of quality leadership and how to lead with integrity. It discusses ethical behavior in using influence and power in the workplace and how to take responsibility as a conscientious member of today’s workforce.
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The Workforce Readiness: Productivity and Accountability course covers the importance of productivity and accountability in today’s competitive, fast-paced workplace.
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The Workforce Readiness: Social and Cross-Cultural Skills course provides an overview of the principal elements of social and cross-cultural skills crucial in the global marketplace and today’s increasingly diverse workplace.
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This hybrid-only Computer Concepts course provides students with very basic skills on how to operate a computer and function within a digital environment, essentials in today’s computer-driven workplace. Students will explore a computer’s hardware and software, as well as use the internet for either for job search or basic workplace purposes. The first day of the class is designed to be an in-person classroom meeting, with the remainder of the class taught online.
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The Workforce Readiness Bundle course provides students with the skills necessary to succeed in the workplace, including topics like critical thinking, communication, taking initiative, productivity, leadership, and financial literacy. It also covers creativity and innovation, flexibility and adaptability, and social and cross-cultural skills.
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Healthcare Certification Programs
As the healthcare industry evolves, certification in various fields is becoming more and more imperative. Healthcare professionals at all levels – whether new entrants to the field or seasoned professionals – require training and certification in order to ensure they have the most up-to-date skills in the latest healthcare technologies and for employers to ensure their staff have been successfully evaluated by an independent certifying body. Our best-in-class Healthcare Certification Programs prepare students not only for work in these fields so they’ll be ready from day one on the job, but also ensure they have the study tips, practice tests and course materials necessary for success on the certification exams. With an extensive catalog of Healthcare Certification Programs aimed at both novices and trained professionals, these courses can help ensure you have the credentials necessary for the future of healthcare delivery. See the Courses…
The Clinical Medical Assisting program is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks.
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Pharmacy Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population.
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The Dental Assisting Program prepares students for entry-level positions in one of the fastest growing health care professions – Dental Assisting. With the national increase in healthcare-related services, and the national shortage of health care professionals, the need for dental assistants is growing substantially. With a growing workforce over 300,000 strong, a career in dental assisting ranks as the fourth fastest growing occupation in the healthcare technician field.
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This Electronic Health Record (EH R) Management program prepares students to understand and use electronic records in a medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record.
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Dialysis technicians are employed in hospitals, outpatient clinics, and other medical facilities. The number of dialysis technician jobs has the potential to increase by more than 35% by 2018. While most technician training has historically been done “on the job,” today’s healthcare employers are seeking well-trained technicians who possess the necessary knowledge and skills to fill this growing number of positions.
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Medical billing and coding is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding for insurance carrier reimbursement.
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Medical coding professionals keep records, calculate patient charges, and review files. This Medical Coding ICD-10 course reviews key elements of the changes from ICD-9 to ICD-10 and examines the impact of this change on the U.S. healthcare system.
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This Medical Terminology course offers a clear and concise introduction to medical terminology with extensive opportunities for student practice. It reviews word components and basic principles for interpreting terms within each of the major medical specialties. The course does not require any previous knowledge of science or biology. The skills students obtain through this course will benefit them in any healthcare field they choose to pursue.
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The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient’s blood specimens by venipuncture and microcollection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO’s, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings.
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EKG technicians are in demand! EKG technicians work in physician’s offices, hospitals, clinics, and other healthcare facilities and organizations. EKG technicians also work for insurance companies to provide data for health and life insurance policies. Similar to other growing healthcare professions, the demand for EKG technicians is expected to continue to grow substantially.
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Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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The Certified Professional Healthcare Compliance Officer course prepares students to become certified Healthcare Compliance Officers. Students will develop an understanding of the key requirements needed to effectively develop, implement, and monitor a healthcare compliance program for their practices or help others in their compliance efforts, which are based on governmental regulatory guidelines. Students will emerge from this course fully prepared to sit for the AAPC’s Certified Professional Compliance Officer (CPCO) certification exam.
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This course is designed to prepare an individual to become an AAPC Certified Professional Medical Auditor (CPMA). Participants will be able to use their experience with coding and documentation guidelines in order to improve a practice’s revenue cycles. The CPMA examination is recommended for certified coders or medical record auditors with experience auditing physician services or significant coding experience and is well versed with a variety of different types of audits including, but not limited to E/M services.
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The Certified Nursing Assistant course prepares students to become Certified Nursing Assistants and potentially begin the career path toward a Registered Nurse position. This course is designed to provide students with the complete healthcare knowledge base necessary to sit for the Certified Nursing Assistant certification exam in their state.
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The healthcare industry is changing at a rapid pace. Education and certification requirements on both new and existing roles necessitates the ability to learn time-trusted concepts by utilizing and accessing the medical innovations of today. These courses are here to provide students with the necessary skills and support to meet these growing needs. Offering an extensive catalog of Healthcare Certification Programs aimed at both new entrants to the field and trained professionals, these courses can help ensure you have the skills necessary for the future of healthcare delivery. See the Courses…
The Cultural Competence for Healthcare Providers course shows students how to develop and strengthen their ability to effectively interact with diverse groups of people. Students will gain an understanding of how individuals and systems provide quality care to patients with diverse values, beliefs and behaviors. They will also learn how to tailor Healthcare delivery to meet patients’ social, cultural, and linguistic needs. In addition, students will become aware of their own cultural influences and how they may affect perceptions, diagnoses and interactions with patients and colleagues.
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The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative measures patients’ satisfaction and perspectives on hospital care, and it also provides patients with a transparent viewpoint of their local hospitals. Armed with this information, patients are better equipped choose the healthcare provider they feel will provide the best return on their investment.
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The Healthcare Reform Perspectives: Accountable Care Concepts for Managers course introduces students to the accountable Healthcare concepts defined in the Patient Protection and Affordable Care Act of March 2010. Over the coming years, implementation of the Affordable Care Act will present a unique and lengthy set of challenges for healthcare practices across the country. An essential part of this transition aimed at cost reduction will include the implementation of Health Information Technology (HIT) to make data available between providers, insurance carriers and patients, implicating the need for coordinating patient information, maintaining health information security and keeping abreast of on-going and often complex information presented on a regular basis.
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The Health Insurance I course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients.
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The Health Insurance II course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients.
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The HIPAA Privacy Rule Training for Healthcare Organizations course provides a foundation for all learners for the Health Insurance Portability and Accountability Act (HIPAA). In effect since 2003, the law gave the US Department of Health and Human Services the responsibility of adopting rules to help patients and other Healthcare consumers keep as much of their personal information private as possible. The privacy rules under HIPAA set forth requirements for the use and disclosure of protected health information and also provides certain rights to patients and research subjects pertinent to their protected health information.
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Currently, almost every healthcare professional across the globe uses the ICD-10 system with the exception of providers in the United States, which have yet to make the transition to ICD-10. Moving to ICD-10 will allow for better analysis of disease patterns and treatment outcomes that can advance medical care, helping to streamline claims submissions and making initial claims much easier for payers to understand.
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The Introduction to Anatomy & Physiology course will familiarize students with the structures and functions of the human body. Anatomy describes the structures of the body – their scientific names, location, composition and associated structures – and offers a map of the human body for students. Physiology, on the other hand, studies the function of each structure, individuals and in combination with the other structures. As students examine each part of the body during this course, they’ll discover how Anatomy and Physiology always work together and will continually focus on both the structure and function of body.
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The Introduction to Medical Law & Ethics course addresses the legal and ethical issues found in the Healthcare setting. The course provides an overview of the laws and professional requirements that regulate the delivery of Healthcare, such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also presents information on ethical and moral issues that Healthcare professionals may encounter.
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The Medical Math course provides students with the basic math skills they need to be successful on the job in a way that applies mathematical problems to real-world healthcare scenarios. Throughout this course, students will gain an understanding of where basic math functions from fractions and percentages to accurate measurements and algebraic expressions are used throughout the healthcare system.
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The Overview of Electronic Health Records and Clinical Software course introduces students to the electronic health record (EHR). Students will gain a thorough understanding of both the terminology of EHR systems and the practical use of such systems in a Healthcare provider office setting. Students will also learn about problem lists, assessments, prescription/medication management, exam notes, and diagnostic orders and results.
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This course provides an overview of the anatomical structures and physiology of the human body. Each body system is discussed in terms of the major anatomical structures and functions including how each system participates in homeostasis of the body. In addition, the course discusses selected major pathologies, including disease definitions and causes, signs and symptoms, diagnostic procedures, and possible treatments.
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Students completing this course will gain a fundamental understanding of the biological principles and the properties of life, considering the structure and function of plants and animals, their relationship to various organisms, to each other and the environment they inhabit. Taking an in-depth look at cell biology principles, reproduction, development and growth, students will begin to understand the mechanics of evolution, inheritance and genetics.
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This course covers medical terminology, symbols and abbreviations, and the application of this new language in the field of Healthcare. While terms are covered as they relate to body structure and function, the main focus is on medical vocabulary and being able to construct terms using word parts such as roots, suffixes, and prefixes.
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The Survey of Anatomy & Physiology course is a primer to the major anatomical structures of the human body systems. Intended as a basic introduction to anatomy and physiology, this course takes students through fundamental anatomical terms and basic cellular biology as applied to the structure and function of several organ systems that make up the human body.
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The Survey of Medical Law & Ethics course provides a brief overview of legal and ethical issues found in the Healthcare setting. It outlines some of the laws and professional requirements that regulate the delivery of Healthcare such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also highlights information about common ethical issues that Healthcare professionals may encounter.
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The Introduction to Pharmacology course will ensure students gain a fundamental understanding of classical pharmacology thereby increasing the overall quality of care to patients. This course will provide students with a broad understanding of drug effects on organ systems and drug use as clinical therapeutics. Students will be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body.
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The Survey of Pharmacology course offers students an overview of classical pharmacology, which is essential to ensure a knowledgeable staff across the healthcare field. This course will provide students with a basic understanding of drug effects on organ systems and general drug use. Students will also be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body. The course will also provide a general overview of some of the most widely used drugs and provide further insight into their therapeutic effects, adverse reaction, clinical indications and drug interactions.
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The Medical Office Assistant is part of the front lines dedicated to overall patient care and healthcare access. Medical Office Assisting involves direct patient contact, coordinating patient flow, scheduling for both patients and physicians, preparing and maintaining medical records, insurance verification and referrals, chart preparation and effective patient communication. The Medical Office Assistant course provides students with an introduction to the various types of documentation used in a medical office as well as accepted practices for maintaining medical records and an introduction to electronic health records.
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The Patient Access Specialist course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Access Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice.
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The Professionalism in Healthcare course provides students with a primer on professionalism in this unique industry. The course will address various elements inherent in professionalism to ensure students are ready to enter the professional workplace including etiquette, image, manners, communication (verbal, non-verbal and written), professional relationships, responsibility and accountability, respectfulness, privacy considerations and requirements as well as empathy, compassion and emotional maturity specific to the healthcare setting.
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A valuable resource for nurses to learn the fundamentals of reading and interpreting ECGs, this course includes nine instructional modules with quizzes, ten exercises to practice reading and interpreting ECG strips, and a comprehensive course exam.
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The Universal Precautions course provides training and information on the OSHA Bloodborne Pathogens Standard for individuals at risk of occupational exposure to blood and other potentially infectious materials (OPIM). Exposure to blood and OPIM could result in transmission of bloodborne pathogens, which could lead to disease or death. This OSHA standard is a federal mandate requiring the use of Universal Precautions and other engineering and work practice controls to provide a safe workplace for employees.
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This course provides students with a basic understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students will become familiar with the Resource Based Relative Value Scale (RBRVS) as it’s used in medical billing and also learn to code for various medical services and procedures depending on the anatomical system to which they apply.
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This course provides students with an advanced understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students further familiarize themselves with the Resource Based Relative Value Scale (RBRVS) as it’s used in sophisticated medical billing and also learn to code for more complex medical services and procedures in accordance with the anatomical system to which they apply.
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Medical coding professionals keep records, calculate patient charges, and review files. Currently, almost every healthcare professional across the country uses the ICD-9 system, which forms the basis of our entire billing and coding network. Before making the transition to ICD-10 or any later version of the code, it is imperative that students have a firm grasp of ICD-9 procedures.
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