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Workforce Education: eLearning Courses
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eLearning programs Accessible Anytime, Anywhere.
We offer leading workforce education and training programs to students, professionals, trade organizations and employers by providing best-in-class eLearning courses, externship opportunities and related support services.
Through engaging online eLearning programs coupled with one-on-one student support, both new students and seasoned professionals have the ability to complete comprehensive courses in high-demand disciplines and related certifications in every field. Our courses bring together insightful and compelling content presentations as well as constructive exercises and challenging knowledge checks to create an enriching, successful learning experience for students at all levels.
Click “See the Courses” in each section below to see our full list of courses.
Career Tracks
My Ed Today Career Tracks offer students a chance to hone their skills in a variety of professions by taking a cross-discipline approach to learning. Today’s work environment requires professionals to master a variety of skills – some that are clearly applicable to that position and some that will help to enhance the efficacy and abilities of professionals across all fields. Career training and re-training requires a strategic approach to learning beyond a traditional degree program and My Ed Today Career Tracks offers our partners exactly this solution. See the Career Tracks…
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Accounting Professional
The Accounting Professional program provides students the basic competencies involved in an accounting or financial role for small businesses or in a support role for CPAs and other accounting professionals in a larger firm. An in-depth understanding of accounting principles will ensure professionals have the skills necessary to undertake the tasks and analysis required to work as an entry-level professional, provide bookkeeping services to small businesses of all sorts, liaise between small businesses and their accounting firms or support a team of accounting professionals. Learn more…
Organizational Behavior
No matter what industry you look at, individuals and their work product are part of a broad network of individuals arranged in a way that is meant to maximize productivity and decrease redundancy. In order to help move an organization forward, an individual’s communication and behavior is an important element in the success or failure or any organization. To address these issues, Organizational Behavior Specialists are fast-becoming a significant player in organizations across the country. Today’s Organizational Professionals are increasingly involved in company initiatives and strategic planning. Learn more…
Marketing Professional
No matter how great the product or how brilliant the management, no good business can succeed without a sound and effective marketing strategy. Professionals in this field understand consumers, how to reach consumers and how to put a product in the best light possible for sales. Anyone can master the fundamentals of business and management, but it’s important to sustain that business by translating your skills into sales through marketing. Successful sales initiatives require sound marketing strategy to effectively explain the benefits of your product or service to exactly the customers who will keep your business going for years to come. Learn more…
Economics Professional
Various types of governments and markets can lead to sound or unsound monetary policies that affect different economies in different ways. Understanding various economic indicators including prevailing indexes and interest rates will provide students with an invaluable foundation that will inform their approach to business and individual financial matters for years to come. Learn more…
Finance Professional
Businesses of all kinds require professionals who understand the intricacies of finance in a variety of ways. Finance professionals have the opportunity to put their skills to work in a number of different fields providing analytical support that helps to drive the most important decisions for C-level executives. This program presents students with the frameworks and tools used to measure value – both in terms of corporate and personal assets. Students will gain a fundamental understanding of the principles of valuation, the concepts of time value of money and risk as well as the major determinants of value creation. Learn more…
Law Enforcement Professional
Considering a career in law enforcement? Law enforcement officials conduct fascinating and difficult work across all American cities from street to street. To give professionals the most in-depth look at law enforcement possible, this program examines the history, structure, actions and strategies of American police. Students will explore a number of interesting topics including the structure and purpose of federal, state and local police forces, their inner-workings and interconnectivity as well as the various ways each individual force plays a role in the collective effort to are on the front lines of everyday police functions, criminal accountability and the relationship between law enforcement and the community that maintains public order. Learn more…
Homeland Security Specialist
With the onset of terrorism and heightened threats both at home and abroad, Homeland Security is a growing, increasingly complex field within the Criminal Justice field. Homeland security professionals address key functions of threat prevention, crisis response, and operations recovery. Given that homeland security is a responsibility shared by a number of different government agencies, professionals in this field require cooperation from all sides including the private sector and individual citizens. Learn more…
Victimology
Individuals have been victimized by crime and other violent incidents for centuries, yet the study of crime victims is only in its infancy by comparison. Law enforcement professionals have recently begun studying the long-term effects on victims of crimes, particularly those who have suffered ongoing or perpetual offenses. Professionals in this field have the opportunity to work with law enforcement and various social services agencies as well as criminal court systems to make sure victims are properly advocated for and represented in these instances. Learn more…
Corrections Specialist
The Corrections Specialist Professional program provides students the basic competencies involved in a position in a corrections facility and/or provide insight for counselors, attorneys and other legal aides additional information and theory related to the US corrections system. In fact, many legal assistants, law enforcement professionals, court and corrections officials have acquired a background understanding in Correction, Rehabilitation, Parole and basic Policing in order to better inform their positions and every day actions on the job. Learn more…
Criminal Investigation Professional
The Criminal Investigation Professional program provides students the basic competencies involved in investigating crimes, the individuals who commit them, and the victims who endure them. From the legal elements necessary for conviction to the investigation techniques and details required for effective prosecution, criminal investigators understand not only the nuts and bolts of a crime scene, but the legal and ethical implications of their work. Learn more…
Criminal Justice Professional
The Criminal Justice Professional program provides students the basic competencies involved in criminal justice, legal and investigative ethics, criminal law and procedure as well as juvenile justice and criminal courts. Many legal assistants, law enforcement professionals, as well as court and corrections officials have acquired a background understanding in Criminal Justice in order to better inform their positions and every day actions on the job. Learn more…
Criminal Procedure Specialist
Criminal procedure specialists focus on the actions or inactions taken by law enforcement, the legal system and the penal system throughout the investigation and adjudication of a crime. Focusing primarily on the protections of the accused as dictated by the Fourth, Fifth and Sixth Amendment to the US Constitution, this course covers the various ways in which the US criminal adjudication system defines the roles of police, prosecutors, grand juries, defendants and victims. Learn more…
Juvenile Justice Specialist
Should teenagers who commit serious crimes be tried as juveniles or adults in our criminal system? What constitutes a “serious” enough crime in order to justify such a decision and what age of the defendant is critical to this determination? These are questions that face our criminal justice system every day, and face our society as we develop prosecution procedures for certain defendants. Learn more…
Law Office Technology
Legal assistants with a focus on technology play one of the most important roles in the legal industry. Advances in technology are revolutionizing today’s legal landscape at a faster pace than ever before. Along with it, the role of the legal professional continues to evolve. The automation of various legal processes has forced lawyers, paralegals, legal secretaries and other legal professionals to become proficient with a constantly growing array of word processing, database, telecommunications, spreadsheet, presentation and legal research software. Learn more…
Wills, Trusts & Estates Specialist
The intergenerational transfer of wealth is controlled by both statutory and common law principles applicable to a particular jurisdiction. Competing views of the individual’s freedom of disposition and state power both to channel and to tax property have led to an interesting and complex array of legal devices and institutions that govern the proper way to gift certain types of property, trusts and other instruments of ownership. Learn more…
Civil Litigation Specialist
Civil Procedure concerns the rules and principles that govern the litigation of a civil case. Whatever grievance or injury an individual might have, there is no legal recourse available to them without the proper application of civil procedure to their claim. Successful legal professions must have a comprehensive understanding of the ins and outs of civil litigation and the complex procedural and systemic issues related to how and where a lawsuit is filed. With any civil case or controversy, the first steps to civil litigation include an evaluation of personal and subject matter jurisdiction, venue, the notice required once a lawsuit has been filed, and which substantive law – state or federal – should apply. Learn more…
Real Estate Professional
Real Estate law defines the elements and principles essential to the buying and selling real property. Real Estate refers not only to a piece of land, but the buildings on it, the natural resources crops, water, minerals that come with it, as well as the various interests associated with it. Far from a simple transaction, Real Estate law governs the procedures surrounding the titles to and conveyance of real property. Learn more…
Tort Law Specialist
Tort law seeks to remedy civil wrongs that result in harm to person or property. The parameters of tort law specify how we assign a duty of responsibility to certain actors, assess damages, and determine the distribution of burdens for the everyday risks of harm that exist in modern society, in business and in everyday life. Tort law and mass tort actions also serve as a deterrent to harmful activity that might otherwise go unchecked. Learn more…
Contract Specialist
Contract law serves to define the various ways in which different entities enter into an agreement. The function of contracts in a free enterprise economy extend from legal theories that have developed over centuries and covers the evolution and application of common law doctrines and contract process including mutual assent, consideration, reliance, conditions, interpretation of contract language, performance and breach, and remedies. Learn more…
Criminal Law & Procedure Specialist
At the core of criminal law is the interpretation of a criminal statute ensuring that an individual cannot be convicted of a crime unless they are guilty of every element included in the statute. To ensure these prosecutions and enforcement are carried out in a way that does not threaten our individual liberties, Criminal Law and Procedure professionals work at the intersection between the criminal justice system and the United States Constitution. Learn more…
Family Law Professional
The practice of family law examines state regulation of sexual and marital relationships, including the delicate balance of family privacy against state intervention in the marital relationship. Litigating around the institution of marriage and family that is most personal to individuals, family law brings to light a number of issues that affect peoples’ lives at a very deep level. Learn more…
Legal Writing Specialist
The Legal Research & Writing course is designed to introduce students to legal thought, writing styles and research methods used in the profession every day. Students will be introduced to various methods used to solve clients’ problems by using effective research techniques, accurate and in-depth legal analysis, and the clear and concise written and oral communication that are paramount to the legal profession. Learn more…
Business & Management Courses
Our Business & Management eLearning courses and certification programs offer students a chance to hone their skills as business professionals and leading executives. Whether starting a company from scratch or building on existing management skills, all of these courses are essential to any business leaders’ toolbox. With introductory classes tailored for Business novices alongside seminars and classes designed for seasoned Business Professionals, our classes range from business communications and technical writing, project management and supervision all the way through strategic time management and leadership training. Browse our extensive catalog below to see how our Business & Management courses can work for you! See the Courses…
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Principles of Management
Designed for students interested in pursuing further business studies or degrees as well as those individuals currently in management and/or seeking further promotion, the Principles of Management course is a must for everyone who wishes to lead business effectively and succeed in a management position. Effective managers have unique skill sets that promote collaborative, orderly and productive work environments from which everyone can benefit. Learn more…
Communication Skills for Managers
The Communications Skills for Managers course provides students with an overview of effective methods of communication for managers. Students will gain a working knowledge of the difference between hearing and listening, and will apply strategies for improving listening, speaking, and writing skills. Learn more…
Effective Time Management
The Effective Time Management course provides students with an overview of time management skills, concepts, and techniques. Students will learn strategies for maximizing personal effectiveness, including organization, delegation, and the proper use of technology. Learn more…
First Line Supervision & Leadership
The First Line Supervision and Leadership course provides students with an overview of general supervision concepts and methodologies. It helps the students understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. Students will examine the role of a supervisor and the qualities of an effective leader and then develop strategies for effective communication, management, and training. Learn more…
How to Manage Conflict in an Organization
The How to Manage Conflict in an Organization course provides students with an overview of effective ways to manage conflict in the workplace. Students will learn to identify a range of types of conflict, as well as techniques for eliminating each type of conflict. They will examine a variety of methods for conflict resolution and identify differences between interpersonal and structural conflicts in the workplace. Learn more…
Finance & Accounting for Non-Financial Managers
The Finance and Accounting for Non-Financial Managers course provides students with an overview of the principal areas of financial management. The course will introduce students to financial terminology, relate financial measures to operating information, and enable the student to understand and apply these measures to operating performance. Learn more…
Introduction to Finance
The Introduction to Finance course presents students with the frameworks and tools used to measure value – both in terms of corporate and personal assets. Students will gain a fundamental understanding of the principles of valuation, the concepts of time value of money and risk as well as the major determinants of value creation. Taking students through both theoretical and real-world examples to demonstrate the valuation of assets, this course will help students in various decision-making processes not only in business, but in personal finance as well. Learn more…
Human Resources Management
The Human Resources Management course introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This course will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedure as well as how their individual role will include HR-related activities, whether officially part of an HR department or not. Learn more…
Accounting I
Accounting principles are no longer just for bookkeepers, traditional accountants and tax experts. Indeed, accounting is one subject that crosses every industry and touches multiple roles within them. Whether already successful in business or looking to enter the field, this class is a fantastic way to expand your skill set and ensure you’re ready for the next promotion. Learn more…
Accounting II
Accounting principles are no longer just for bookkeepers, traditional accountants and tax experts. Indeed, accounting is one subject that crosses every industry and touches multiple roles within them. Whether already successful in business or looking to enter the field, this class in combination with Accounting I is a fantastic way to expand your skill set and ensure you’re ready for the next promotion. Learn more…
Academic Courses
Whether seeking a deeper knowledge of unfamiliar subject areas or looking to gain a comprehensive understanding of particular subjects, these courses cover everything from basic accounting principles to American history, Biology and college-level Algebra. With these courses, students can gain the foundational knowledge to satisfy simple curiosity or be introduced to a brand new field. We believe education is a lifelong endeavor, and our Academic courses offer an extensive catalog aimed at academic enrichment for all students. These comprehensive courses offer a sophisticated look at each fascinating subject in a self-paced, student directed format that is convenient and accessible to any student, any time! See the Courses…
College Algebra
We can all think of ways that basic math – addition, subtraction, multiplication, etc. – are useful in daily life. Despite the combination of letters and numbers, parentheses and exponents, algebra has just as much use as these basic functions not only in daily life, but in every job function as well. College-level algebra is another fundamental skill individuals require for success regardless of the industry they enter, particularly in pursuing careers in Business or Computer Science. Learn more…
Statistics
Increasingly, the ability to analyze and interpret data is more and more valued in this data- and information-driven world. At the root of this analysis lies the basic principles of statistics. Interpreting data for business – no matter what sector it is – is imperative to making informed decisions. And with information and data so much more widely available than ever before, there’s no excuse not to use this information to make sound business decisions every day. Learn more…
Introduction to Economics
Introduction to Economics present basic concepts necessary to an informed understanding of the economy. Starting with individual consumer behavior and corporate actions, the course moves on to explain both micro- and macroeconomics and the interplay between these 2 perspectives in terms of output, unemployment, inflation, productivity and growth. The effects at the micro level are different to those at the macro level, but sometimes they can also run in parallel and students will study the different ways in which all aspects of the economy are affected. Learn more…
Macroeconomics
This comprehensive course in Macroeconomics offers students the chance to understand economics from the broadest view possible. Students will learn how local, regional and even global economies work as an entire system and affect each other in countless ways. Particularly in this increasingly global world, a fundamental understanding of macroeconomics provides an imperative foundation from which business professionals, government officials and countless others make important decisions every day. Learn more…
Microeconomics
Building on the foundations developed in Macroeconomics, this course in Microeconomics offers students a more in-depth look at various markets and how consumers interact. Students will begin to understand how even the concepts studied at the macro level are applicable on the smallest of scales as certain economic principles are just that concrete. Learn more…
Environmental Science
Environmental Science involves the interdisciplinary approach to our world in terms of the history of environmental concerns, biomes, species interaction with each other and their environment, air, water, soil and biological resources, population dynamics, toxicology, energy sources, land use management and other related topics. Learn more…
Introduction to Psychology
Ever wonder why certain things are funny, some things make you sad, why you fall in love or just the reason why people say and do sometimes inexplicable things? The study of Psychology offers students a comprehensive look inside human thought and behavior. The Introduction to Psychology course takes students through the basic concepts, theories, research methods, and contributions to the understanding of human behavior taking students through the various complexities of human development, the motivations for our thoughts, feelings and behavior as well as the role of sexuality, gender, heredity and genetics as applied to human behavior overall. Learn more…
Introduction to Sociology
The Study of Sociology allows us to understand the structure and dynamics of our society and other societies the intricate connection to human behavior within it and the individual life changes that affect it. Sociology examines the way in which humans interact with each other, whether as individuals, groups, organizations, communities, or various social and economic classifications. Learn more…
Introduction to Biology
Simply put, Biology is the study of life – from the smallest of organisms no larger than single cells to the most complex plants and animals that make up the world we live in. Students completing this course will gain a fundamental understanding of the biological principles and the properties of life, considering the structure and function of plants and animals, their relationship to various organisms, to each other and the environment they inhabit. Learn more…
Anatomy & Physiology
This course provides an overview of the anatomical structures and physiology of the human body. Each body system is discussed in terms of the major anatomical structures and functions including how each system participates in homeostasis of the body. Learn more…
English Composition I
English Composition I offers students the opportunity to gain the rhetorical foundations that prepare them for the demands of academic and professional writing. In this course, students will learn and practice the strategies and processes essential to successful writing. Learn more…
English Composition II
As a continuation from English Composition I, the English Composition II course focuses on the analysis, synthesis and drawing of conclusions from research and study into external sources. Learn more…
Critical Thinking
Critical Thinking and the ability to employ and apply sound, logical reasoning to a problem is essential to success on any project in any field. This Critical Thinking courses focuses primarily on arguments, their nature, their use and importance. Learn more…
Student Success
This course provides students with the information and skills they need to succeed in their studies, including setting academic goals, managing time and financial resources to meet those goals, and developing an awareness of how they learn. Students also build thinking, listening, reading, study skills, note-taking, test-taking, and information literacy skills. Learn more…
American Government
The United States government offers a case study in revolution, emerging democracy, global politics, civil rights, capitalism and civics. This course introduces students to the fundamentals of American government and politics focusing on the historical evolution of government and policies, the major institutions, and the major processes. Learn more…
American History I
American History offers one of the most unique and interesting portraits of a successful nation built from the humblest of beginnings. The first of two essential parts, American History I explores the evolution of the United States from native American origins and eventual colonial beginnings through to the end of the Civil War and Reconstruction, one of the most significant turning points in American History. Beginning with the conquering efforts of the Spanish, British and French, this course offers students an in-depth look at how the early settlers shaped the nation that exists today. Learn more…
American History II
Building on the foundations explored in American History I, this continuation of the study of American History is another essential piece of general education. American History II takes students through the major political, economic, social and cultural events that took place in the United States after Reconstruction, beginning in 1877, that shape the American landscape even today. Learn more…
Workforce Readiness
Ensuring students are properly prepared to enter the workforce and meet employers’ expectations, it is imperative that job-seekers have a mastery of basic workforce readiness skills. Recognizing this need, we have brought together a set of courses that will ensure our students have a fundamental understanding of workplace expectations with well-developed skills in problem-solving, communication and professionalism that will contribute to individual development and career success for years to come. See the Courses…
Communication & Collaboration
The Workforce Readiness: Collaboration and Communication course covers the importance of communication and collaboration in today’s fast-paced, rapidly changing workplace. Learn more…
Creativity & Innovation
The Workforce Readiness: Creativity and Innovation course covers how to apply creativity skills and innovative thinking in order to stand out in today’s fast-paced, rapidly changing workplace. Learn more…
Critical Thinking & Problem Solving
The Workforce Readiness: Critical Thinking and Problem Solving course covers how to apply critical thinking and problem solving skills to today’s competitive and rapidly changing workplace. Learn more…
Financial Literacy
The Workforce Readiness: Financial Literacy course provides an overview of the principal elements of financial literacy, crucial for new workers entering today’s competitive and rapidly changing workplace. Learn more…
Flexibility & Adaptability
The Workforce Readiness: Flexibility and Adaptability course provides students with an overview of the principal areas of flexibility and adaptability that are crucial to remaining competitive in today’s rapidly changing workplace. Learn more…
Initiative & Self-Direction
The Workforce Readiness: Initiative and Self-Direction course provides students with an overview of the principal areas of initiative and self-direction that are crucial for new workers entering today’s competitive, rapidly changing workplace and individuals who want to transition to a new career. Learn more…
Leadership & Responsibility
The Workforce Readiness: Leadership and Responsibility course covers the importance of quality leadership and how to lead with integrity. It discusses ethical behavior in using influence and power in the workplace and how to take responsibility as a conscientious member of today’s workforce. Learn more…
Productivity & Accountability
The Workforce Readiness: Productivity and Accountability course covers the importance of productivity and accountability in today’s competitive, fast-paced workplace. Learn more…
Social & Cross-Cultural Skills
The Workforce Readiness: Social and Cross-Cultural Skills course provides an overview of the principal elements of social and cross-cultural skills crucial in the global marketplace and today’s increasingly diverse workplace. Learn more…
Computer Concepts
This hybrid-only Computer Concepts course provides students with very basic skills on how to operate a computer and function within a digital environment, essentials in today’s computer-driven workplace. Students will explore a computer’s hardware and software, as well as use the internet for either for job search or basic workplace purposes. The first day of the class is designed to be an in-person classroom meeting, with the remainder of the class taught online. Learn more…
Workforce Readiness Bundle
The Workforce Readiness Bundle course provides students with the skills necessary to succeed in the workplace, including topics like critical thinking, communication, taking initiative, productivity, leadership, and financial literacy. It also covers creativity and innovation, flexibility and adaptability, and social and cross-cultural skills. Learn more…
MyFoundationsLab for Career Readiness
MyFoundationsLab for Career Readiness enables students of all ages and educational entry points to identify and fill academic gaps, learn at their own paces, and master the requisite skills to successfully pursue professional training and establish themselves in high-demand careers. This mastery-based online resource helps assess and remediate core foundational skills in reading, writing and mathematics, in addition to the skills core WorkKeys assessments that can lead to a National Career Readiness Certificate (NCRC) Learn more…
MyFoundationsLab for Healthcare Professionals
MyFoundationsLab for Healthcare Professionals enables students of all ages and educational entry points to identify and fill academic gaps, learn at their own paces, and master the requisite skills to successfully pursue occupational training and establish themselves in high-demand, health care professions. Learn more…
GED Prep Comprehensive
The GED® Prep Comprehensive course is an interactive learning experience designed to help students achieve success on the GED® test. Preparing for the GED® test may seem like a daunting task. The Workforce Readiness: GED® Prep Comprehensive course offers students a useful and easy-to-follow guide through all five of the content areas covered on the GED® test: language arts; writing and reading; social studies; science; and mathematics. Learn more…
Healthcare Certification Programs
As the healthcare industry evolves, certification in various fields is becoming more and more imperative. Healthcare professionals at all levels – whether new entrants to the field or seasoned professionals – require training and certification in order to ensure they have the most up-to-date skills in the latest healthcare technologies and for employers to ensure their staff have been successfully evaluated by an independent certifying body. Our best-in-class Healthcare Certification Programs prepare students not only for work in these fields so they’ll be ready from day one on the job, but also ensure they have the study tips, practice tests and course materials necessary for success on the certification exams. With an extensive catalog of Healthcare Certification Programs aimed at both novices and trained professionals, these courses can help ensure you have the credentials necessary for the future of healthcare delivery. See the Courses…
Dental Assisting
The Dental Assisting Program prepares students for entry-level positions in one of the fastest growing health care professions – Dental Assisting. With the national increase in healthcare-related services, and the national shortage of health care professionals, the need for dental assistants is growing substantially. With a growing workforce over 300,000 strong, a career in dental assisting ranks as the fourth fastest growing occupation in the healthcare technician field. Learn more…
Certified Professional Healthcare Compliance Officer
The Certified Professional Healthcare Compliance Officer course prepares students to become certified Healthcare Compliance Officers. Students will develop an understanding of the key requirements needed to effectively develop, implement, and monitor a healthcare compliance program for their practices or help others in their compliance efforts, which are based on governmental regulatory guidelines. Students will emerge from this course fully prepared to sit for the AAPC’s Certified Professional Compliance Officer (CPCO) certification exam. Learn more…
Certified Professional Medical Auditor
This course is designed to prepare an individual to become an AAPC Certified Professional Medical Auditor (CPMA). Participants will be able to use their experience with coding and documentation guidelines in order to improve a practice’s revenue cycles. The CPMA examination is recommended for certified coders or medical record auditors with experience auditing physician services or significant coding experience and is well versed with a variety of different types of audits including, but not limited to E/M services. Learn more…
Healthcare Courses
The healthcare industry is changing at a rapid pace. Education and certification requirements on both new and existing roles necessitates the ability to learn time-trusted concepts by utilizing and accessing the medical innovations of today. These courses are here to provide students with the necessary skills and support to meet these growing needs. Offering an extensive catalog of Healthcare Certification Programs aimed at both new entrants to the field and trained professionals, these courses can help ensure you have the skills necessary for the future of healthcare delivery. See the Courses…
Cultural Competence for Healthcare Providers
The Cultural Competence for Healthcare Providers course shows students how to develop and strengthen their ability to effectively interact with diverse groups of people. Students will gain an understanding of how individuals and systems provide quality care to patients with diverse values, beliefs and behaviors. They will also learn how to tailor Healthcare delivery to meet patients’ social, cultural, and linguistic needs. In addition, students will become aware of their own cultural influences and how they may affect perceptions, diagnoses and interactions with patients and colleagues. Learn more…
Customer Service for Healthcare
The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative measures patients’ satisfaction and perspectives on hospital care, and it also provides patients with a transparent viewpoint of their local hospitals. Armed with this information, patients are better equipped choose the healthcare provider they feel will provide the best return on their investment. Learn more…
Healthcare Reform Perspectives: Accountable Care Concepts for Managers
The Healthcare Reform Perspectives: Accountable Care Concepts for Managers course introduces students to the accountable Healthcare concepts defined in the Patient Protection and Affordable Care Act of March 2010. Over the coming years, implementation of the Affordable Care Act will present a unique and lengthy set of challenges for healthcare practices across the country. An essential part of this transition aimed at cost reduction will include the implementation of Health Information Technology (HIT) to make data available between providers, insurance carriers and patients, implicating the need for coordinating patient information, maintaining health information security and keeping abreast of on-going and often complex information presented on a regular basis. Learn more…
Health Insurance I
The Health Insurance I course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients. Learn more…
Health Insurance II
The Health Insurance II course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients. Learn more…
HIPAA Privacy
The HIPAA Privacy Rule Training for Healthcare Organizations course provides a foundation for all learners for the Health Insurance Portability and Accountability Act (HIPAA). In effect since 2003, the law gave the US Department of Health and Human Services the responsibility of adopting rules to help patients and other Healthcare consumers keep as much of their personal information private as possible. The privacy rules under HIPAA set forth requirements for the use and disclosure of protected health information and also provides certain rights to patients and research subjects pertinent to their protected health information. Learn more…
Introduction to Medical Law & Ethics
The Introduction to Medical Law & Ethics course addresses the legal and ethical issues found in the Healthcare setting. The course provides an overview of the laws and professional requirements that regulate the delivery of Healthcare, such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also presents information on ethical and moral issues that Healthcare professionals may encounter. Learn more…
Medical Math
The Medical Math course provides students with the basic math skills they need to be successful on the job in a way that applies mathematical problems to real-world healthcare scenarios. Throughout this course, students will gain an understanding of where basic math functions from fractions and percentages to accurate measurements and algebraic expressions are used throughout the healthcare system. Learn more…
Survey of Medical Terminology
This course covers medical terminology, symbols and abbreviations, and the application of this new language in the field of Healthcare. While terms are covered as they relate to body structure and function, the main focus is on medical vocabulary and being able to construct terms using word parts such as roots, suffixes, and prefixes. Learn more…
Survey of Anatomy & Physiology
The Survey of Anatomy & Physiology course is a primer to the major anatomical structures of the human body systems. Intended as a basic introduction to anatomy and physiology, this course takes students through fundamental anatomical terms and basic cellular biology as applied to the structure and function of several organ systems that make up the human body. Learn more…
Survey of Medical Law & Ethics
The Survey of Medical Law & Ethics course provides a brief overview of legal and ethical issues found in the Healthcare setting. It outlines some of the laws and professional requirements that regulate the delivery of Healthcare such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also highlights information about common ethical issues that Healthcare professionals may encounter. Learn more…
Introduction to Pharmacology
The Introduction to Pharmacology course will ensure students gain a fundamental understanding of classical pharmacology thereby increasing the overall quality of care to patients. This course will provide students with a broad understanding of drug effects on organ systems and drug use as clinical therapeutics. Students will be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body. Learn more…
Survey of Pharmacology
The Survey of Pharmacology course offers students an overview of classical pharmacology, which is essential to ensure a knowledgeable staff across the healthcare field. This course will provide students with a basic understanding of drug effects on organ systems and general drug use. Students will also be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body. The course will also provide a general overview of some of the most widely used drugs and provide further insight into their therapeutic effects, adverse reaction, clinical indications and drug interactions. Learn more…
Patient Access Specialist
The Patient Access Specialist course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Access Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice. Learn more…
Professionalism in Healthcare
The Professionalism in Healthcare course provides students with a primer on professionalism in this unique industry. The course will address various elements inherent in professionalism to ensure students are ready to enter the professional workplace including etiquette, image, manners, communication (verbal, non-verbal and written), professional relationships, responsibility and accountability, respectfulness, privacy considerations and requirements as well as empathy, compassion and emotional maturity specific to the healthcare setting. Learn more…
Universal Precautions
The Universal Precautions course provides training and information on the OSHA Bloodborne Pathogens Standard for individuals at risk of occupational exposure to blood and other potentially infectious materials (OPIM). Exposure to blood and OPIM could result in transmission of bloodborne pathogens, which could lead to disease or death. This OSHA standard is a federal mandate requiring the use of Universal Precautions and other engineering and work practice controls to provide a safe workplace for employees. Learn more…
Introduction to CPT/HCPCS Coding
This course provides students with a basic understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students will become familiar with the Resource Based Relative Value Scale (RBRVS) as it’s used in medical billing and also learn to code for various medical services and procedures depending on the anatomical system to which they apply. Learn more…
Intermediate Advanced CPT/HCPCS Coding
This course provides students with an advanced understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students further familiarize themselves with the Resource Based Relative Value Scale (RBRVS) as it’s used in sophisticated medical billing and also learn to code for more complex medical services and procedures in accordance with the anatomical system to which they apply. Learn more…
Introduction to ICD 9
Medical coding professionals keep records, calculate patient charges, and review files. Currently, almost every healthcare professional across the country uses the ICD-9 system, which forms the basis of our entire billing and coding network. Before making the transition to ICD-10 or any later version of the code, it is imperative that students have a firm grasp of ICD-9 procedures. Learn more…