With courses to prepare students to sit for both Project Management Institute and American Association for Quality exams, we provide students the best way to get a leg up in today’s highly competitive job market. It’s imperative that students have the skills necessary to start their jobs on day one and these courses alongside the nationally-recognized certifications will signal to employers that you’re the best candidate for the job. These valuable skill sets and certifications ensure job-seekers have the expertise necessary to implement cost-saving, waste-reducing strategies in their current position or for their next employer. More and more, students seeking employment in a variety of fields – from healthcare, to business, to IT professions – require a fundamental understanding of project management from inception to execution. Without question, Lean Enterprise and Six Sigma techniques are in high-demand from employers and will ensure your workforce gains a competitive edge. Browse our extensive catalog below to see how these Project Management and Quality courses can work for you! See the Courses…
Criminal Justice & Law eLearning Courses
Whether seeking a deeper knowledge of unfamiliar subject areas or looking to gain a comprehensive understanding of particular subjects, our catalog of Criminal Justice and Law courses will ensure students are prepared to take on a career in law enforcement, begin a paralegal program or get a better understanding of contracts and business law for a small business owner. These courses take an in-depth look at the American criminal justice systems alongside corrections, juvenile justice and law enforcement. Courses in contracts, torts, real estate and more offer future paralegals or pre-law students a tremendous foundation to begin their career. These convenient, self-paced courses also offer a great solution small business owners where these complex topics can be most applicable. See the Courses…
If you’re considering a career in Criminal Justice, this introductory course is the best place to start! The Introduction to Criminal Justice course explores the intricacies of the American Criminal Justice system – past, present and future. Within the confines of the Constitution, this explores the criminal justice system as it is developed by state criminal codes and served by so many levels of personnel from police officers on the street to the attorneys, judges and investigators that comprise its inner-workings.
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With the onset of terrorism and heightened threats both at home and abroad, Homeland Security is a growing, increasingly complex field within the Criminal Justice field. This class is designed to prepare successful students to work in various Homeland Security agencies at a local, state or federal level.
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Individuals have been victimized by crime and other violent incidents for centuries, yet the study of crime victims is only in its infancy by comparison. This comprehensive course in the study of victims of crime, Victimology, covers contemporary developments in the field of victimology, its conceptual boundaries, basic concepts and literature as well as the various subfields that make up this subject within criminology and criminal justice.
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Considering a career in law enforcement? Interested in the criminal justice system as a whole? This course offers students a window into the fascinating and difficult work of policing American cities from street to street. To give students the most in-depth look at policing possible, this course examines the history, structure, actions and strategies of American police.
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The requirements of all elements of law enforcement grow more and more technical every day. With new techniques developing all the time that include more sophisticated analysis, problem solving and advanced technology applications alongside in-depth community relations, police techniques are more complex than ever before.
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The Introduction to Corrections course is aimed at students seeking entry-level positions in a corrections facility or those looking to advance their current career in this field. This course will ensure students have the opportunity to gain the necessary skills and expertise to excel in this rapidly growing and increasingly complex industry.
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This course focuses on adult and juvenile probation, parole, and related institutions. Understanding the probation and parole procedures designed to mitigate the effects of past mistakes made by parolees and analyzing the role of rehabilitation in probation and parole, students will have the opportunity to learn as much as possible about this division of the criminal justice system.
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This course teaches students the fundamentals of criminal investigation by examining the processes involved in identifying and arresting criminal suspects, identifying the types of crimes and offenses, and preparing for court. Students will be introduced to the various techniques for interviewing witnesses, suspects and other stakeholders as well as the components of successful investigations.
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The Criminology course explores the different causes of criminal behavior as it is used to study and solve certain crimes. Students will be introduced to the study of crime and criminal behavior as well as to theories of crime causation.
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At the center of the American criminal justice system lies the criminal court system that serves to ensure our community and our society remain protected from both criminals and the law itself. With its unique procedures and processes, the American criminal courts are designed to ensure we have a fair and balanced system for criminal prosecution that focuses primarily on the rights of the accused.
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This course in Criminal Law focuses on how we as a society control unwanted behavior through the application of criminal laws. Primarily centered on substantive criminal law, students will explore the history of criminal laws that have led to today’s modern criminal codes, the philosophy and logic behind them as well as the methodology for proving guilt.
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Criminal procedure encompasses the actions or inactions taken by law enforcement, the legal system and the penal system throughout the investigation and adjudication of a crime. Focusing primarily on the protections of the accused as dictated by the Fourth, Fifth and Sixth Amendment to the US Constitution, this course covers the various ways in which the US criminal adjudication system defines the roles of police, prosecutors, grand juries, defendants and victims.
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Ethical considerations pose constant questions for criminal justice professionals, judges, elected officials and society as a whole. As a measure of our progress, ideals and principles as a society, the criminal justice system is one of the most important elements of any civilization. It is in that light that the Criminal Justice Ethics course addresses the various dynamics of ethical behavior, ethical application of the laws and ethical incarceration guidelines including capital punishment and controversial federal sentencing guidelines.
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Ensuring students are properly prepared to enter the workforce and meet employers’ expectations, it is imperative that job-seekers have a mastery of basic workforce readiness skills. Recognizing this need, we have brought together a set of courses that will ensure our students have a fundamental understanding of workplace expectations with well-developed skills in problem-solving, communication and professionalism that will contribute to individual development and career success for years to come. See the Courses…
The Workforce Readiness: Collaboration and Communication course covers the importance of communication and collaboration in today’s fast-paced, rapidly changing workplace.
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The Workforce Readiness: Creativity and Innovation course covers how to apply creativity skills and innovative thinking in order to stand out in today’s fast-paced, rapidly changing workplace.
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The Workforce Readiness: Critical Thinking and Problem Solving course covers how to apply critical thinking and problem solving skills to today’s competitive and rapidly changing workplace.
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The Workforce Readiness: Financial Literacy course provides an overview of the principal elements of financial literacy, crucial for new workers entering today’s competitive and rapidly changing workplace.
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The Workforce Readiness: Flexibility and Adaptability course provides students with an overview of the principal areas of flexibility and adaptability that are crucial to remaining competitive in today’s rapidly changing workplace.
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The Workforce Readiness: Initiative and Self-Direction course provides students with an overview of the principal areas of initiative and self-direction that are crucial for new workers entering today’s competitive, rapidly changing workplace and individuals who want to transition to a new career.
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The Workforce Readiness: Leadership and Responsibility course covers the importance of quality leadership and how to lead with integrity. It discusses ethical behavior in using influence and power in the workplace and how to take responsibility as a conscientious member of today’s workforce.
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The Workforce Readiness: Productivity and Accountability course covers the importance of productivity and accountability in today’s competitive, fast-paced workplace.
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The Workforce Readiness: Social and Cross-Cultural Skills course provides an overview of the principal elements of social and cross-cultural skills crucial in the global marketplace and today’s increasingly diverse workplace.
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This hybrid-only Computer Concepts course provides students with very basic skills on how to operate a computer and function within a digital environment, essentials in today’s computer-driven workplace. Students will explore a computer’s hardware and software, as well as use the internet for either for job search or basic workplace purposes. The first day of the class is designed to be an in-person classroom meeting, with the remainder of the class taught online.
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The Workforce Readiness Bundle course provides students with the skills necessary to succeed in the workplace, including topics like critical thinking, communication, taking initiative, productivity, leadership, and financial literacy. It also covers creativity and innovation, flexibility and adaptability, and social and cross-cultural skills.
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Healthcare Certification Programs
As the healthcare industry evolves, certification in various fields is becoming more and more imperative. Healthcare professionals at all levels – whether new entrants to the field or seasoned professionals – require training and certification in order to ensure they have the most up-to-date skills in the latest healthcare technologies and for employers to ensure their staff have been successfully evaluated by an independent certifying body. Our best-in-class Healthcare Certification Programs prepare students not only for work in these fields so they’ll be ready from day one on the job, but also ensure they have the study tips, practice tests and course materials necessary for success on the certification exams. With an extensive catalog of Healthcare Certification Programs aimed at both novices and trained professionals, these courses can help ensure you have the credentials necessary for the future of healthcare delivery. See the Courses…
The Clinical Medical Assisting program is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks.
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Pharmacy Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population.
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The Dental Assisting Program prepares students for entry-level positions in one of the fastest growing health care professions – Dental Assisting. With the national increase in healthcare-related services, and the national shortage of health care professionals, the need for dental assistants is growing substantially. With a growing workforce over 300,000 strong, a career in dental assisting ranks as the fourth fastest growing occupation in the healthcare technician field.
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This Electronic Health Record (EH R) Management program prepares students to understand and use electronic records in a medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record.
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Dialysis technicians are employed in hospitals, outpatient clinics, and other medical facilities. The number of dialysis technician jobs has the potential to increase by more than 35% by 2018. While most technician training has historically been done “on the job,” today’s healthcare employers are seeking well-trained technicians who possess the necessary knowledge and skills to fill this growing number of positions.
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Medical billing and coding is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding for insurance carrier reimbursement.
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Medical coding professionals keep records, calculate patient charges, and review files. This Medical Coding ICD-10 course reviews key elements of the changes from ICD-9 to ICD-10 and examines the impact of this change on the U.S. healthcare system.
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This Medical Terminology course offers a clear and concise introduction to medical terminology with extensive opportunities for student practice. It reviews word components and basic principles for interpreting terms within each of the major medical specialties. The course does not require any previous knowledge of science or biology. The skills students obtain through this course will benefit them in any healthcare field they choose to pursue.
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The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient’s blood specimens by venipuncture and microcollection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO’s, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings.
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EKG technicians are in demand! EKG technicians work in physician’s offices, hospitals, clinics, and other healthcare facilities and organizations. EKG technicians also work for insurance companies to provide data for health and life insurance policies. Similar to other growing healthcare professions, the demand for EKG technicians is expected to continue to grow substantially.
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Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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The Certified Professional Healthcare Compliance Officer course prepares students to become certified Healthcare Compliance Officers. Students will develop an understanding of the key requirements needed to effectively develop, implement, and monitor a healthcare compliance program for their practices or help others in their compliance efforts, which are based on governmental regulatory guidelines. Students will emerge from this course fully prepared to sit for the AAPC’s Certified Professional Compliance Officer (CPCO) certification exam.
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This course is designed to prepare an individual to become an AAPC Certified Professional Medical Auditor (CPMA). Participants will be able to use their experience with coding and documentation guidelines in order to improve a practice’s revenue cycles. The CPMA examination is recommended for certified coders or medical record auditors with experience auditing physician services or significant coding experience and is well versed with a variety of different types of audits including, but not limited to E/M services.
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The Certified Nursing Assistant course prepares students to become Certified Nursing Assistants and potentially begin the career path toward a Registered Nurse position. This course is designed to provide students with the complete healthcare knowledge base necessary to sit for the Certified Nursing Assistant certification exam in their state.
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The healthcare industry is changing at a rapid pace. Education and certification requirements on both new and existing roles necessitates the ability to learn time-trusted concepts by utilizing and accessing the medical innovations of today. These courses are here to provide students with the necessary skills and support to meet these growing needs. Offering an extensive catalog of Healthcare Certification Programs aimed at both new entrants to the field and trained professionals, these courses can help ensure you have the skills necessary for the future of healthcare delivery. See the Courses…
The Cultural Competence for Healthcare Providers course shows students how to develop and strengthen their ability to effectively interact with diverse groups of people. Students will gain an understanding of how individuals and systems provide quality care to patients with diverse values, beliefs and behaviors. They will also learn how to tailor Healthcare delivery to meet patients’ social, cultural, and linguistic needs. In addition, students will become aware of their own cultural influences and how they may affect perceptions, diagnoses and interactions with patients and colleagues.
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The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative measures patients’ satisfaction and perspectives on hospital care, and it also provides patients with a transparent viewpoint of their local hospitals. Armed with this information, patients are better equipped choose the healthcare provider they feel will provide the best return on their investment.
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The Healthcare Reform Perspectives: Accountable Care Concepts for Managers course introduces students to the accountable Healthcare concepts defined in the Patient Protection and Affordable Care Act of March 2010. Over the coming years, implementation of the Affordable Care Act will present a unique and lengthy set of challenges for healthcare practices across the country. An essential part of this transition aimed at cost reduction will include the implementation of Health Information Technology (HIT) to make data available between providers, insurance carriers and patients, implicating the need for coordinating patient information, maintaining health information security and keeping abreast of on-going and often complex information presented on a regular basis.
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The Health Insurance I course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients.
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The Health Insurance II course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. Patient Access Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients.
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The HIPAA Privacy Rule Training for Healthcare Organizations course provides a foundation for all learners for the Health Insurance Portability and Accountability Act (HIPAA). In effect since 2003, the law gave the US Department of Health and Human Services the responsibility of adopting rules to help patients and other Healthcare consumers keep as much of their personal information private as possible. The privacy rules under HIPAA set forth requirements for the use and disclosure of protected health information and also provides certain rights to patients and research subjects pertinent to their protected health information.
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Currently, almost every healthcare professional across the globe uses the ICD-10 system with the exception of providers in the United States, which have yet to make the transition to ICD-10. Moving to ICD-10 will allow for better analysis of disease patterns and treatment outcomes that can advance medical care, helping to streamline claims submissions and making initial claims much easier for payers to understand.
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The Introduction to Anatomy & Physiology course will familiarize students with the structures and functions of the human body. Anatomy describes the structures of the body – their scientific names, location, composition and associated structures – and offers a map of the human body for students. Physiology, on the other hand, studies the function of each structure, individuals and in combination with the other structures. As students examine each part of the body during this course, they’ll discover how Anatomy and Physiology always work together and will continually focus on both the structure and function of body.
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The Introduction to Medical Law & Ethics course addresses the legal and ethical issues found in the Healthcare setting. The course provides an overview of the laws and professional requirements that regulate the delivery of Healthcare, such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also presents information on ethical and moral issues that Healthcare professionals may encounter.
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The Medical Math course provides students with the basic math skills they need to be successful on the job in a way that applies mathematical problems to real-world healthcare scenarios. Throughout this course, students will gain an understanding of where basic math functions from fractions and percentages to accurate measurements and algebraic expressions are used throughout the healthcare system.
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The Overview of Electronic Health Records and Clinical Software course introduces students to the electronic health record (EHR). Students will gain a thorough understanding of both the terminology of EHR systems and the practical use of such systems in a Healthcare provider office setting. Students will also learn about problem lists, assessments, prescription/medication management, exam notes, and diagnostic orders and results.
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This course provides an overview of the anatomical structures and physiology of the human body. Each body system is discussed in terms of the major anatomical structures and functions including how each system participates in homeostasis of the body. In addition, the course discusses selected major pathologies, including disease definitions and causes, signs and symptoms, diagnostic procedures, and possible treatments.
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Students completing this course will gain a fundamental understanding of the biological principles and the properties of life, considering the structure and function of plants and animals, their relationship to various organisms, to each other and the environment they inhabit. Taking an in-depth look at cell biology principles, reproduction, development and growth, students will begin to understand the mechanics of evolution, inheritance and genetics.
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This course covers medical terminology, symbols and abbreviations, and the application of this new language in the field of Healthcare. While terms are covered as they relate to body structure and function, the main focus is on medical vocabulary and being able to construct terms using word parts such as roots, suffixes, and prefixes.
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The Survey of Anatomy & Physiology course is a primer to the major anatomical structures of the human body systems. Intended as a basic introduction to anatomy and physiology, this course takes students through fundamental anatomical terms and basic cellular biology as applied to the structure and function of several organ systems that make up the human body.
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The Survey of Medical Law & Ethics course provides a brief overview of legal and ethical issues found in the Healthcare setting. It outlines some of the laws and professional requirements that regulate the delivery of Healthcare such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Patient’s Bill of Rights, and standard of care. This course also highlights information about common ethical issues that Healthcare professionals may encounter.
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The Introduction to Pharmacology course will ensure students gain a fundamental understanding of classical pharmacology thereby increasing the overall quality of care to patients. This course will provide students with a broad understanding of drug effects on organ systems and drug use as clinical therapeutics. Students will be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body.
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The Survey of Pharmacology course offers students an overview of classical pharmacology, which is essential to ensure a knowledgeable staff across the healthcare field. This course will provide students with a basic understanding of drug effects on organ systems and general drug use. Students will also be introduced to the mechanisms underlying the action of various classes of drugs and their receptor targets in the body. The course will also provide a general overview of some of the most widely used drugs and provide further insight into their therapeutic effects, adverse reaction, clinical indications and drug interactions.
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The Medical Office Assistant is part of the front lines dedicated to overall patient care and healthcare access. Medical Office Assisting involves direct patient contact, coordinating patient flow, scheduling for both patients and physicians, preparing and maintaining medical records, insurance verification and referrals, chart preparation and effective patient communication. The Medical Office Assistant course provides students with an introduction to the various types of documentation used in a medical office as well as accepted practices for maintaining medical records and an introduction to electronic health records.
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The Patient Access Specialist course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Access Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice.
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The Professionalism in Healthcare course provides students with a primer on professionalism in this unique industry. The course will address various elements inherent in professionalism to ensure students are ready to enter the professional workplace including etiquette, image, manners, communication (verbal, non-verbal and written), professional relationships, responsibility and accountability, respectfulness, privacy considerations and requirements as well as empathy, compassion and emotional maturity specific to the healthcare setting.
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A valuable resource for nurses to learn the fundamentals of reading and interpreting ECGs, this course includes nine instructional modules with quizzes, ten exercises to practice reading and interpreting ECG strips, and a comprehensive course exam.
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The Universal Precautions course provides training and information on the OSHA Bloodborne Pathogens Standard for individuals at risk of occupational exposure to blood and other potentially infectious materials (OPIM). Exposure to blood and OPIM could result in transmission of bloodborne pathogens, which could lead to disease or death. This OSHA standard is a federal mandate requiring the use of Universal Precautions and other engineering and work practice controls to provide a safe workplace for employees.
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This course provides students with a basic understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students will become familiar with the Resource Based Relative Value Scale (RBRVS) as it’s used in medical billing and also learn to code for various medical services and procedures depending on the anatomical system to which they apply.
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This course provides students with an advanced understanding of Current Procedural Terminology coding to bill for medical procedures and services as well as the Health Care Procedure Coding System to bill for medical services and supplies. Students further familiarize themselves with the Resource Based Relative Value Scale (RBRVS) as it’s used in sophisticated medical billing and also learn to code for more complex medical services and procedures in accordance with the anatomical system to which they apply.
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Medical coding professionals keep records, calculate patient charges, and review files. Currently, almost every healthcare professional across the country uses the ICD-9 system, which forms the basis of our entire billing and coding network. Before making the transition to ICD-10 or any later version of the code, it is imperative that students have a firm grasp of ICD-9 procedures.
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